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# Warrāq — Privacy Policy (DRAFT)

> **Draft only — not legal advice.** Have a qualified person review this
> before publishing, especially for GDPR (EU/UK) and CCPA (California).
> Fill every [BRACKET].

Last updated: [DATE]

Warrāq is operated by [YOUR NAME / COMPANY NAME] ("we"). Contact:
salam@warraq.ai.

## What we collect, and why

**Your PDF files.** Uploaded only so we can convert them. To read scanned
pages, files are processed by Microsoft Azure's document-reading service
acting on our behalf; Microsoft does not use your documents to train its
models. Uploaded PDFs are deleted from our servers within about 6 hours,
and converted Word files within about 24 hours; both are also cleared
whenever the server restarts. We do not read, sell, or share your
documents.

**Your email address.** Creating an account requires it. We store your
email, the date you signed up, and whether you have ever bought credits.
We use it to run your account, apply your free credits, deliver receipts,
reply to you, and — if you agreed at sign-up — to send occasional product
updates and offers. Every such email carries a one-click unsubscribe link,
and you can also unsubscribe any time by emailing salam@warraq.ai.
Unsubscribing from marketing does not stop essential account email such as
receipts, security notices, and service changes.

**Payment details.** Handled entirely by Stripe. We never see or store
your card number. Stripe's privacy policy: stripe.com/privacy.

**Notes you send us** through the contact form — stored so we can read and
answer them.

**Basic technical records** (such as error logs and page counts converted)
— kept to run the service, count credits correctly, and fix problems.
[IF YOU ADD ANALYTICS: name the tool and what it collects here. Prefer a
privacy-respecting tool; avoid ad trackers.]

**In your browser:** a cookie keeps you signed in and ties a converted file
to the visitor who made it. Your credit balance is held on our server, not
in your browser. No advertising cookies.

## Marketing email

At sign-up you can choose to receive occasional email about new features,
tips for working with Arabic texts, and offers. It is a genuine choice —
the box is not pre-ticked, and leaving it unticked does not limit your
account in any way. We send these ourselves; we do not pass your address
to anyone else. Unsubscribe with the link in any such email, or by writing
to salam@warraq.ai.

## What we never do

- Sell your data.
- Use your documents for anything except your conversion.
- Send marketing email to anyone who did not opt in, or keep sending it
  after you unsubscribe.
- Share your email address with other companies for their own marketing.

## Where data lives

Our servers are hosted at [HOSTING PROVIDER + REGION, e.g. "Render, US"].
Document reading happens in the Azure region [YOUR AZURE REGION]. If you
are in the EU/UK, this may mean your files are processed outside your
country; we keep the processing time short and delete files as described
above.

## Your rights

Email salam@warraq.ai to ask what data we hold about you, to correct it,
or to have it deleted. If you are in the EU/UK or California, you may have
additional legal rights; we honour reasonable requests regardless of where
you live.

## Changes

If this policy changes in a meaningful way we will update the date above
and, for account holders, mention it by email.